Habits & proof
Send a proof that is easy to review
Keep it clear, current and relevant.
Use the in-app camera
Capture your proof through the habit flow. Frame what shows the action was completed. Keep other people’s faces, documents, addresses and sensitive health information out of the image.
Wait for confirmation
Stay on the submission flow until it confirms the upload. If the connection fails, follow the retry/status flow rather than creating a new habit. Do not assume an upload succeeded because the camera closed.
Understand the review
Your partner can review the proof, and automated integrity checks also apply. Some cases may require additional review. Do not use edited, recycled or someone else’s content as proof.
Need help with your specific account?
Contact support