Using Truve
These terms govern use of Truve, operated by Sententic, India. By using the service you agree to these terms and the community standards. The privacy policy explains personal-data handling. You must be at least 18, be able to enter this agreement and provide accurate account information. Contact [email protected] with questions.
Your account and responsibilities
Keep access to your sign-in account secure. Do not share credentials, impersonate others, create accounts to farm rewards, bypass restrictions or misrepresent completion of a habit. You are responsible for activity you authorise. Tell us promptly about suspected unauthorised access. An account does not give you ownership of the service or a right to uninterrupted availability.
Habits, proof and reviews
You choose your habits and commitments. Capture honest proof, respect other people’s privacy and review fairly. Automated checks, partner review and operator decisions can affect proof status and token settlement. Some submissions require additional review. Use the available appeal route before its displayed deadline. A reviewer timeout does not guarantee approval of every submission. Habit features support accountability; they are not medical, mental-health, financial or professional advice.
Tokens and Vault commitments
Tokens are virtual in-app units, not money, securities, cryptocurrency, a bank balance or a cash investment. They have no guaranteed cash value or withdrawal right. Funding a commitment can lock tokens and failure can result in a loss under the recorded rules. Rewards are subject to eligibility, rounding, issuance caps, fraud checks and outstanding recovery obligations. Promotional balances and earned balances have different uses; promotional tokens do not qualify for earned-only redemption.
A Vault is a habit-linked token commitment. Review the term, qualification target and principal/reward treatment before confirming. Your recorded terms govern the commitment. Any merchandise or other catalog redemption depends on availability, eligibility and review; it is not an unconditional right to goods. Do not trade or sell accounts, commitments or tokens outside authorised features.
Subscriptions and payments
Truve Plus is optional. The store purchase screen identifies the price, billing period, trial/offer eligibility and renewal terms. Subscriptions can renew automatically until cancelled through the store. Store country/account settings determine available currency and offers. Taxes may apply. See our subscription and refund information. Consumer rights and applicable store refund policies remain available; these terms do not remove them.
Your content and our licence
You retain rights in content you submit. You grant us a limited, non-exclusive licence to host, process, reproduce and deliver that content as needed to operate the features you use, carry out reviews, provide support and maintain safety. You must have the rights and permissions needed to upload it. This is not permission to sell your private proof as advertising content. Truve’s branding, software and original service materials remain protected by applicable intellectual-property rights.
Safety and enforcement
We prohibit harassment, threats, sexual exploitation, child sexual abuse material, fraud, illegal content, dangerous challenges and attempts to compromise the service. See the community and child-safety standards. We may restrict reviewing, hold disputed transactions, remove content or suspend/terminate access for violations, safety, legal requirements or abuse prevention. Where available, you can request review of a decision through support. Do not evade restrictions by opening another account.
Ending your use
You may stop using Truve and request account deletion through the app or our web deletion route. Cancel store subscriptions separately. Some settlement, safety and legal records may need to be resolved or retained. Deletion does not extinguish an existing obligation or force us to destroy evidence we must lawfully retain.
Availability and responsibility
We work to provide a useful service, but features may change or be unavailable. We do not guarantee a particular habit outcome, reward, partner response or uninterrupted access. To the extent permitted by law, we are not responsible for indirect losses resulting from service interruptions or another user’s conduct. Nothing here excludes liability or statutory consumer protections that cannot lawfully be excluded, including responsibility for fraud or other non-excludable conduct.
Changes and resolving concerns
We may update these terms and will provide notice where required. Material changes apply prospectively subject to applicable law and recorded commitments. Contact [email protected] first so we can try to resolve a concern. Applicable mandatory consumer and privacy protections in your location continue to apply; this policy does not impose a waiver of them.
